Hallucination
When AI states something false or invented, such as a statistic, quote, source or policy detail, with the same confidence as something true.
Also called: making things up · confabulation · fabrication · AI errors · fake citations
Connections
Understand first
Ideas this one builds on.
Leads on to
Ideas that build on this one.
Related
Often used together or easily confused.
Skills that use it
Blueprints that practise it
Resources that teach it
Competency
Find hallucination on the commons map ↗
You may know it from
- psychology confabulation People with memory gaps sometimes fill them with detailed, sincere, invented stories.
- law a confident witness who misremembers Confidence and accuracy are different things; courts learned to look for corroboration.
In plain words
Language models produce likely-sounding text. Most of the time, likely and true line up. Sometimes they don’t, and the AI produces a made-up statistic, a quote nobody said, a court case that doesn’t exist, or a policy rule that sounds right for your organisation but isn’t. It doesn’t flag these.
Hallucinations are most common with specific details: numbers, names, dates, citations, and anything niche or very recent. They are rarer, though still possible, when the AI works from material you gave it.
The tone of an answer tells you nothing about its accuracy. What helps is knowing which kinds of claims need checking and having a quick way to check them.
Example
A communications lead asks for “three statistics on volunteer retention with sources.” One source is real, one is real but says something different, and one doesn’t exist. She keeps the real one and replaces the others with figures from a report she trusts.
How it connects
- A direct result of how a large language model predicts text.
- Often confused with sycophancy, where the AI bends facts toward what you want to hear.
- Verification is the habit that catches it; the jagged frontier explains why it appears on some tasks and not others.
Try it
Ask your AI tool a factual question about your own field where you already know the answer. Write the correct answer down first, then compare. Repeat with a very specific detail, such as a date or a figure.
Read this card as plain Markdown: /concepts/con-hallucination.md. Know a parallel from your own field, or a product that implements this? Add it.