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Agents

Garden · not yet reviewed Established: widely used Widely discussed since 2023

AI that works toward a goal over several steps on its own, choosing actions, using tools and checking its progress, rather than giving one reply and waiting.

Also called: AI agents · agent mode · agentic AI · computer use · Cowork · operator

Connections

Understand first

Ideas this one builds on.

Leads on to

Ideas that build on this one.

Related

Often used together or easily confused.

Blueprints that practise it

Resources that teach it

Competency

You may know it from

  • administration an executive assistant acting on your behalf You set the goal and the limits; they handle the steps and check in on anything unusual.
  • construction a general contractor

In products

The same idea, under different names in different tools.

Provider What they call it
Anthropic Claude Cowork; Claude Code
OpenAI ChatGPT agent
Google Gemini Agent
Perplexity Perplexity Computer; Comet browser

In plain words

A chat assistant gives one answer and waits for you. An agent keeps working toward the goal. Given a goal like “collect the prices from these five vendor sites into a comparison table”, it plans steps, opens pages, reads, fills in the table, notices a missing number and goes back for it, and then reports. It uses tools and connectors to act, and a reasoning model to decide what to do next.

With an agent, you spend less time doing the work yourself and more time directing it: stating the goal clearly, setting limits on what it may touch, approving risky steps, and checking the result. Agents can save hours on tedious multi-step work. They can also go confidently in the wrong direction for a long time, or do more than you asked.

Start with low-stakes, easy-to-check tasks, keep permissions narrow, and watch the first few runs.

Example

An office manager asks an agent to read twelve supplier invoices in a folder, list each amount and due date in a spreadsheet, and flag any over budget. She spot-checks three against the PDFs before trusting the rest.

How it connects

  • Built from tools and connectors plus reasoning models.
  • Working with one well is mostly steering, with a human in the loop for key decisions.
  • Agents that run on a timer become automation or scheduled tasks.

Try it

Pick a boring multi-step task. Before handing it over, write the goal, one thing the agent must not do, and how you’ll check the result. Then try it in your tool’s agent mode.


Read this card as plain Markdown: /concepts/con-agents.md. Know a parallel from your own field, or a product that implements this? Add it.